Privacy Policy

01/ General Provisions

By using the Services, you agree to the terms of this Policy.

02/ Information We Collect

Personal data

Name, email address, phone number, account credentials, profile details, and communication preferences. Payment details are processed by payment providers.

Activity data

With your consent – information about steps, workouts, and physical activity from Apple Health and Google Fit, as well as activity data from connected partner services (music, movies and series, books, education) required to award loot points.

Technical data

Device and browser information, IP address, pages visited, time spent on the platform, and interactions with content and features.

User content

Materials you voluntarily post in the Services – messages and comments.

03/ How We Use Information

We use the collected information to:

• Provide and improve the Services
• Award loot points and personalize recommendations
• Process payments and subscriptions
• Communicate updates and respond to inquiries
• Analyze platform performance and user engagement
• Keep the platform secure and prevent abuse

04/ Sharing of Information

We do not sell users’ personal data. Information may be shared with:

• Trusted service providers that support the operation of the platform
• Payment providers
• Analytics services
• Partners – to the extent required to award loot points and deliver rewards
• Public authorities where required by law

Third parties are required to handle information responsibly and securely.

05/ Health and Activity Data

Data from Apple Health and Google Fit is used solely to track activity and award loot points. Access is granted only with your explicit consent and can be revoked at any time in your device or app settings.

06/ Data Security

We apply reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, and disclosure. At the same time, no digital platform can guarantee absolute data security.

07/ Data Retention

We retain information only for as long as necessary to provide the Services, comply with legal requirements, resolve disputes, and enforce agreements.

08/ Your Rights

Subject to applicable law, you may:

• Access your personal data
• Correct inaccurate data
• Request the deletion of your data
• Withdraw consent to processing and communications
• Request a copy of the data we hold

Requests can be submitted via the contacts below.

09/ Minors’ Data

Users under 18 use the Services with the consent of a parent or legal guardian. Their data is processed in accordance with the requirements of applicable law.

10/ Third-Party Resources

The Services may contain links to third-party websites and services. Loot is not responsible for the content, policies, or practices of third-party platforms.

11/ Changes to This Policy

We may update this Policy from time to time. Continued use of the Services after updates are published constitutes acceptance of the revised Policy.

12/ Contact Information

If you have any questions about this Policy, contact us at:

LLP “LUT KZ”